MNSi Support
Allow our professional and courteous staff to help you!
Customer Service
If you have questions about billing or payments, our customer service staff is waiting to help you during normal business hours. When calling for customer service press option 1.
| Monday to Friday | Phone: 8:00 AM to 6:00 PM | Office: 9:00 AM to 5:00 PM |
|---|---|---|
| Saturday | 9:00 AM to 5:00 PM | |
| Sunday | Closed | |
London: 519-433-4811
Sarnia: 519-344-2237
Windsor: 519-258-2333
Toll Free: 1-888-310-6674
Business Sales: 519-985-8415
Customer Service: accounts@mnsi.net
Business Sales: sales@mnsi.net
Billing Information and FAQ
Technical Support
If you are having issues with your service or you have a question of a technical nature our technical support staff is waiting to help you 24/7. When calling for tech support press option 2.
Chatham: 519-436-1199London: 519-433-4811
Sarnia: 519-344-2237
Windsor: 519-258-2333
Toll Free: 1-888-310-6674
Business Sales: 519-985-8415
E-mail: support@mnsi.net
Speed Test
If you need to check your connection speed you can use:
Underground Fibre Construction
For information about MNSi's underground fibre construction click here
MNSi News
MNSi Finally Coming to Belle River
Friday 31st of May 2024 11:28 AM
Free Preview of National Geographic WILD throughout June
Monday 20th of May 2024 10:49 AMMNSi TV customers can enjoy a FREE preview of National Geographic WILD (channel 824) from June 1st to June 30th, 2024.
MNSi Telecom Services Will Be Available in Belle River Soon
Thursday 18th of April 2024 11:29 AMAfter overcoming various challenges, MNSi Telecom is now in the final stages of activating service in the Belle River area, east of the Belle River.
Internet Trends of 2023
Monday 8th of January 2024 11:59 AMWatching videos, TV shows, and movies now ranks third among internet users' primary reasons for using the internet, with streaming services like Netflix and YouTube capturing a significant share of online time.
MNSi Receives Web Award of Excellence For Fourth Year
Tuesday 9th of February 2021 09:31 AMToday, MNSi Telecom was awarded a 2021 Canadian Web Award of Excellence - one of only two websites in the Windsor area to receive the recognition at the start of the year.
Support Articles
Tips to Protect Yourself from MNSi Telecom Impersonation Scams
Wednesday 27th of November 2024 02:15 PMProtect yourself from scammers who may pose as MNSi Telecom representatives through phone calls, door-to-door visits, text messages, or emails attempting to steal your personal information or account credentials.
Why Local Telecom Support Wins Every Time
Friday 25th of October 2024 11:07 AMWhen it comes to technical support, MNSi Telecom stands out by providing 24/7 local support based entirely in Windsor, offering customers a distinct advantage over providers using offshore call centers.
Why Windsor Gamers Choose MNSi: The Latency Advantage
Wednesday 7th of August 2024 11:17 AMIn the fast-paced world of online gaming, every millisecond counts, and understanding the impact of latency and jitter can make the difference between victory and defeat.
Avoid Resetting Your Router During an Outage
Friday 31st of May 2024 11:43 AMTo help minimize downtime and avoid unnecessary complications during outages, we kindly remind you not to factory reset your routers during an outage or drop in service. There is a better solution.
What is Spoofing and Phishing?
Sunday 31st of March 2024 11:13 AMIn today's interconnected world, cybercriminals are employing increasingly sophisticated tactics to trick unsuspecting individuals into revealing sensitive information. Two of the most prevalent techniques are spoofing and phishing.
Your views are important to us and we value your feedback. We will act on that feedback, whenever possible, to help improve our services or efficiency and focus on the needs of customers like you.
If you feel our support or services do not meet your expectations, you can make a complaint
MNSi services are subject to our Internet Access Agreement and other policies. Please review our Documents & Polices for details.
