Allow our professional and courteous staff to help you!
If you have questions about billing or payments, our customer service staff is waiting to help you during normal business hours. When calling for customer service press option 1.
Our offices are currently closed to the public but we are still accepting calls.
|Monday to Friday||8:00 AM to 5:00 PM|
If you are having issues with your service or you have a question of a technical nature our technical support staff is waiting to help you 24/7. When calling for tech support press option 2.Chatham: 519-436-1199
If you need to check your connection speed you can use:
For information about MNSi's underground fibre construction click here
Today, MNSi Telecom was awarded a 2021 Canadian Web Award of Excellence - one of only two websites in the Windsor area to receive the recognition at the start of the year.
Here's a list of channels currently available for free for television customers.
Effective now, until April 30, MNSi Telecom Television customers will receive a free preview of all Super Channel stations (788, 789, 791, 793) to help with those self-isolating.
Due to the COVID-19 Pandemic, our office will be closed to the public. For support, customer service and billing inquiries please call our office at 519-258-2333.
Due to the COVID-19 Pandemic, we will no longer be accepting cash payment in our offices. You may continue to pay your bill through credit card, debit or online bill payment through your bank. We also ask that for the protection of our employees, if you have travelled to a foreign country (including the United States) in the past 14 days, you please do not enter our offices, instead call us by phone at 519-258-2333. If you are exhibiting any cold or flu like symptoms we would ask that you please not enter our offices, instead call us by phone at 519-258-2333. Thank you for your cooperation with these temporary measures.
Your views are important to us and we value your feedback. We will act on that feedback, whenever possible, to help improve our services or efficiency and focus on the needs of customers like you.
If you feel our support or services do not meet your expectations, you can make a complaint
MNSi services are subject to our Internet Access Agreement and other policies. Please review our Documents & Polices for details.