Tips to Protect Yourself from MNSi Telecom Impersonation Scams

Protect yourself from scammers who may pose as MNSi Telecom representatives through phone calls, door-to-door visits, text messages, or emails attempting to steal your personal information or account credentials.

Understanding the Difference

Fraud occurs when criminals use your information without your knowledge to make unauthorized transactions

Examples include:

• Unauthorized use of your credit card
• Someone accessing your bank account without permission
• Opening accounts in your name without consent

Scams involve tricks that convince you to willingly share information or send money

Examples include:

• Fake emails claiming to be from MNSi Telecom asking for account information
• Callers pretending to be technical support
• False promises of internet speed upgrades at discounted prices

Blackmail/Sextortion happens when scammers claim to have compromising videos or information, often providing stolen passwords as "proof."

• They threaten to release alleged explicit content to contacts unless paid in cryptocurrency.
• This is typically a bluff, as no such content exists.

Identity Theft happens when criminals steal your personal information.

Examples include:

• Open fraudulent accounts
• Make unauthorized purchases
• Commit crimes using your identity
  

Warning Signs

• Unexpected calls about account problems or fraud investigations
• Password change requests
• Email Account Recoveries
• Claims of unauthorized activity on your internet service
• Urgent requests to verify your account information
• Requests to purchase gift cards or make payments through unusual methods

Stay Protected

• MNSi Telecom will never ask for your password by email or online Messenger
• Always access your online webmail or phone service account directly through MNSi.net
• Contact our support team directly using only our phone number 519-258-2333
• Never click links in suspicious emails claiming to be from MNSi

Report Suspicious Activity

If you receive suspicious communication claiming to be from MNSi Telecom, please report it immediately to our customer service team and the Canadian Anti-Fraud Centre.

For questions about your service or account, contact MNSi Telecom's customer support at 519-258-2333.

Here's a list of the most common current scams

• Advance Fee Loan: Promise of guaranteed loans after paying upfront fees
• Bank/Credit Card Imposter: Scammers pose as financial institutions to steal account details
• Blackmail/Sextortion: Scammers threaten to release fake compromising content to contacts, using stolen passwords as leverage to demand payments.
• Business Email Compromise: Impersonation of executives requesting wire transfers
• Charity: Fake donation requests, especially after disasters
• Counterfeit Products: Inferior fake merchandise using trademarked logos
• Credit Repair: False promises of debt relief for advance payment
• Cryptocurrency: Fraudulent digital asset trading and fake ICOs
• Debt Collection: Harassment by fake collectors for non-existent debts
• Employment: Fake jobs requiring payment for "training" or involving fake checks
• Fake Check/Money Order: Overpayment schemes requesting wire transfers
• Family Emergency: Imposters claiming to be relatives needing urgent money
• Foreign Money Exchange: Fake officials offering to share large sums of money
• Government Imposter: Fraudsters pretending to be from official agencies
• Government Grant: Promises of free grants requiring processing fees
• Healthcare/Medicare: Attempts to steal insurance information for fraud
• Home Improvement: Door-to-door scammers offering fraudulent repairs
• Identity Theft: Stealing personal information for fraudulent purposes
• Investment: False promises of high returns with minimal risk
• Online Purchase: Selling non-existent or counterfeit items
• Phishing: Deceptive communications seeking personal information
• Rental: Fake property listings requesting advance payments
• Romance: Building fake relationships to extract money
• Scholarship: False promises of education funding requiring fees
• Sweepstakes/Lottery: Fake prize notifications requiring advance fees
• Tax Collection: Impersonation of tax authorities demanding payment
• Tech Support: False claims of computer problems requiring payment
• Travel/Vacation/Timeshare: Fraudulent property listings or resale schemes
• Utility: Threats of service disconnection unless immediate payment is made
• Yellow Pages/Directories: Charging for non-existent business listings