Residential Services
Quality Service at an Affordable Price
Home Phone & DSL Internet
MNSi is proud to offer our Home Phone / Internet Bundle. This service combines Telephone, Long Distance, and High Speed Internet into one comprehensive package for only $59.95 per month.
The MNSi Home Phone Bundle combines local residential telephone service, long distance, and high-speed Internet (DSL) into one service and price. The phone service is the traditional Plain Old Telephone Service (POTS), similar to your traditional local telephone company -- not VOIP over the Internet.
High Speed DSL
Enjoy the speeds you need at an affordable price.
- Up to 7 Mbps download
- Up to 1 Mbps upload
- No Monthly Caps
Telephone
Premium features included at no extra costs
- Voice Mail
- Caller ID
- Call Waiting
- Web interface to manage settings
Long Distance
Call anyone in North America without worry
- Unlimited Local Calling
- 250 US/Can LD Minutes
- $0.05 per minute after
Where is this available?
The MNSi Home Phone Bundle is available in select areas of Windsor, Chatham, London, Tecumseh, Lasalle, Sarnia, and Kitchener.
How long does it take to get service?
This depends on your current circumstances. The absolute minimum is 5 business days for activation. However, your current phone provider will probably charge you to the end of your billing period. To prevent you paying both companies for service, we can set up the service 30 days in the future.
Are there any activation or installation fees?
Activation is free if you're moving your phone number from another wire-line carrier (Bell, Cogeco). New activation (a new number without pre-existing phone provider) is $50 (non-refundable). Installation is free. We have field technicians for set-up and troubleshooting. We'll make sure your phone and Internet are working on at least one internal jack. Other jacks shouldn't be a problem unless additional wiring or equipment is required, which would be a billable cost depending on time and materials.
Can I keep my telephone number?
You can keep your phone number if you are switching from Bell Canada Residential service or Cogeco. We can also port your number from companies such as Primus and Rogers (and MORE, please contact us to be sure). There is no cost. It is imperative that you do not cancel your existing telephone service as we can only port numbers from accounts that are active and in good standing.
Is my home business eligible for this deal?
This varies on location. Please contact our office for information and business prices.
Can I get more long distance minutes?
Yes you can! Please look at the extras section for more details.
To find out if service is available in your area, or to order service, please contact us at 519-258-2333 or 1-888-310-6674!
MNSi Fibre for Home
With MNSi’s new Fibre to the Home Telephone & Internet Service, you’ll have access to the most advanced, high
speed, all optical network in Windsor. With crystal clear telephone quality and Internet service with the
fastest download and upload speeds available, you’ll be able to enjoy the best that the Internet has to
offer without the wait. Plans starting at $59.95 per month.
| Plan | Speed | Unlimited Internet | Phone & Unlimited Internet |
|---|---|---|---|
| Fibre 10 Bundle with Phone | 10/2 | - | $59.95 |
| Fibre 50 (Popular) | 50/50 | $65.00 | $80.00 |
| Fibre 100 | 100/100 | $75.00 | $90.00 |
| Fibre 300 | 300/100 | $100.00 | $115.00 |
| Fibre 1000 (Fastest) | 1000/100 | $125.00 | $140.00 |
Unlimited Plans
Perfect for the power user, gamer or large family. Never worry about going over a data usage cap!
Unlimited plans are particularly useful if you do a lot of video streaming
Phone & Internet
All the benefits of unlimited plans with the convenience of phone service which includes:
- Unlimited Local Calling
- 250 US/Can LD Minutes
- Call Waiting & Call Display
- Voicemail
To find out if service is available in your area, you can check the fibre map or contact us at 519-258-2333 or 1-888-310-6674!
DSL Internet
Using DSL technology, reach download speeds up to 7 Mbps and upload up to 1 Mbps. Our DSL packages also includes 5 e-mail addresses and personal webspace. This service is subject to availability in some areas.
| Account Type | Data Usage | Monthly Cost |
|---|---|---|
| DSL 25 | 25 GB | $29.95 |
| DSL 100 | 100 GB | $34.95 |
| DSL 400 | 400 GB | $39.95 |
| DSL Unlimited | Unlimited | $44.95 |
Modem rental
Our DSL service fee includes the rental of a wired DSL modem. We can upgrade it to a wireless modem for an additional $5.
Availability
Because of geographical constraints, this service is not available in all locations. Please call for availability information. An active primary telephone service is required
To find out if service is available in your area, or to order service, please contact us at 519-258-2333 or 1-888-310-6674!
Extras
| Feature | Monthly Cost | |
|---|---|---|
| 1000 Minute US/Can LD | $5.00 | |
| Unlimited US/Can LD | $14.95 | |
| Call Forwarding (CF) | $4.00 | |
| Selective Call Rejection (SCR) | $4.00 | |
| Anonymous Call Rejection (ACR) | $4.00 | |
| 3 Way Calling (3WC) | $4.00 |
| Feature | Monthly Cost | |
|---|---|---|
| Feature Pack (CF, SCR, ACR, 3WC) | $10.00 | |
| Distinctive Ring Each Number, up to 3 | $4.00 | |
| Second Line FTTH Basic, Shared LD Mins | $10.00 | |
| Second Line FTTH w/Features, Shared LD Mins | $15.00 | |
| Additional Usage per Gigabyte up to $50.00 | varies | |
| Wireless Gateway | $5.00 |
What are the international long distance calling rates?
You can use the forms below to lookup the calling rates.
Phone Number should be with country code as you would dial it. IE: +81-3-5412-6200 (Embassy of Canada in Japan)
The long distance rates quoted on this page are for reference only. Prices are subject to change without notice. Please call our customer service department for current and up to date pricing information.
Frequently Asked Questions
How do I sign up?
Please contact customer service at 519-258-2333 or 1-888-310-6674. We accept only automatic payment from a bank account PAP, Visa or Mastercard. We never invoice residential accounts.
How do I cancel?
Please contact customer service at 519-258-2333 or 1-888-310-6674. Any paid activation or move fees are non-refundable.
How do I move?
Please contact customer service at 519-258-2333 or 1-888-310-6674.
You must inform us when you move. To avoid interruption, please provide at least five business days for the new address validation. Non-refundable move fees may be applied.
What are your costs for additional services?
Please contact customer service at 519-258-2333 or 1-888-310-6674.
I need help with my service
Technical support is available 24/7 and can be reached at 519-258-2333. You can check our support page for more details.
MNSi Underground Fibre Construction
For information about MNSi's underground fibre construction click here
Restrictions
Local telephone number portability is currently only available to customers with a land based (not mobile) telephone service in an area equipped for MNSi service. When switching phone providers, cancellation charges from your previous phone provider may apply.
Internet speeds vary based on traffic levels and individual destination capacity.
Prices do not include HST which is an additional charge.
MNSi FTTH services include a battery backup unit to provide telephone service for up to 8 hours during a power outage. Battery backup availability for businesses and MDUs vary by delivery method and may require providing your own solution. Access to 911 emergency services could be affected during extended power outages. Cordless telephones will not operate during a power outage and it is recommended that you have at least one corded telephone available for use during power outages.
Subscribers to MNSi telephone services are not capable of placing or receiving collect calls or calls to 900/976 premium services.
Customers served through wholesale arrangements with Bell Canada may be subject to their traffic management policies which include the application specific rate limiting of certain non-time sensitive peer to peer file sharing applications during peak usage hours. Where technology permits, customers served directly by MNSi's equipment are not subject to Bell Canada's traffic management policies.
MNSi services are subject to our Internet Access Agreement and other policies. Please review our Documents & Polices for details.
